Jan 22, 2017 Microsoft office stopped working on my mac. I can't open excel, powerpoint, or word, I have a mac book air -Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Now, open the Microsoft folder (in Preferences), and drag com.microsoft.Word.prefs.plist to the desktop. Note If you have Service Pack 2 installed, open Application Support Microsoft instead of Preferences Microsoft. Do you see the error? Quit Word, and drag one of the files back to its default location and test again. May 22, 2019 Fix Microsoft Word Not Responding on Mac. If Microsoft Word doesn't respond on Mac, you may force quit the application and fix the problem with the following methods. Clear the Auto Recovery folder. Step 1 Open the Go menu and click Home. Step 2 Go to Documents Microsoft User Data then you will find the Office Autorecovery folder.
- Feb 23, 2020 You can disable the Add-ins to avoid Word not responding problem. Then, use the Microsoft Word Recovery feature to recover the unsaved Word document on Windows 10/8/7. Fix 1: Disable the Add-ins. One of the main factors that might be responsible for Word not responding issue is usually due to an incompatibility with the third party Add-ins.
- Aug 27, 2015 Don't you hate it when Office isn't responding and causing you all kinds of issues. Learn 2 simple fixes for solving the microsoft office not responding issue.
Summary
When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.
On this page, we have collected three practical solutions that can help fix the 'Word Not Opening' error on Mac. And if you mistakenly removed a Word file on Mac, let reliable Mac file recovery software as recommended here for help. Check out how to fix the not opening Word file to accessible again:
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Repair Disk | Open Disk Utility > Select the primary hard disk on Mac and select 'First Aid' > Click 'Run'...Full steps |
Fix 2. Remove Word Preference | Open 'Library' > Open 'Preferences' > Copy com.microsoft.Word.plist file to desktop...Full steps |
Fix 3. Open and Repair Word | Start Word > Click 'Open' on the File menu > Click 'Repair' on the Open button...Full steps |
Fix 4. Recover Lost Word | Run EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file...Full steps |
'Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?'
In addition to this situation, most users are also faced with these errors:
- The application Microsoft Word quit unexpectedly
- Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X
As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.
1. Run Repair Disk Permissions
Step 1: On the 'Go' menu, click 'Utilities'. Start the Disk Utility program.
Step 2: Choose the primary hard disk drive for your computer. Then, click the 'First Aid' tab.
Step 3: Click 'Run' to repair the disk volume errors and permissions. When it finishes, click 'Done'.
2. Remove Word Preferences
Step 1: Open 'Library'. Usually, click 'GO' > 'Go to the folder', then type ~/Library
Microsoft Word 2013 Not Responding
Step 2: Locate a file named as 'Preferences'.
Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.
Start Word, and check whether the problem still occurs.
If the problem still occurs, exit Microsoft Word, and then restore the 'com.microsoft.word.prefs.plist' file to its original location. Then, go to Step 4.
If the problem seems to be resolved, you can move the file to the trash.
Note: If you do not locate the file, the program is using the default preferences.
Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click 'Preferences'.
Step 5: Click 'File Locations'.
Step 6: Select 'User templates'.
Step 7: Locate the file that is named Normal, and move the file to the desktop.
You can also find the file named as Normal through this way: 'Library' > 'Application Support' > 'Microsoft' > 'Office' > 'User Templates' > 'Normal'
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the 'Normal' file to the trash.
3. Try to Open and Repair Word
Step 1: Start Word. On the File menu, click 'Open'.
Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click 'Open' > 'Repair'.
Recover Deleted and Missing Word on Mac
Microsoft Word Not Responding On Mac
Do not worry if the 'Word not opening' issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.
EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.
Step 1. Select the location where your important Word documents were lost and click Scan button.
Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.
Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.